Global Zone prides itself on a close working relationship with its hardware and software vendors. It is though these key associations that we are able to maintain a high-level of customer support by being able to provide the latest feedback and solutions from our vendors.
In order to provide excellent service and support for our solutions, we have made sure we choose only those products which will best deliver the solution. This is in contrast to trying to support hundreds of products and configurations, where a service provider may simply fail to support. As a managed services provider, having a few key suites of products is directly aligned with being able to provide consistent, high-quality solutions, with no surprises.
ICT is a New Zealand based security hardware manufacturer, responsible for the Protégé GX Enterprise Alarm & Access control system. Global Zone’s technicians have been using ICT’s products for over 8 years, and have developed an intimate knowledge of the platform. As well as maintaining an excellent working relationship directly with ICT, Global Zone is an accredited IDN (Integrated Dealer Network) member. IDN accreditation enables only those certified to purchase and install Protégé GX in accordance with the quality, standards, and education guidelines set out by the IDN.