Managed Services

On-demand, 24×7 real-time services delivered from the Global Zone operations centre to reduce costs and maximise ROI. Leverage off your system to deliver security beyond just an on-site system.

Managed Access

For after-hours and weekend site access, Managed Access enables the operations centre to remotely let authorised vehicles into site, eliminating the need for an on-site guard.

  • Eliminate an on-site static guard presence and save on the staffing and associated insurance costs.
  • Access can be granted based on a client-specific action plan (eg: verify all staff with employee ID and mobile number)
  • Support ad-hoc deliveries and pickups via daily or weekly authorisation lists.
  • Ensure your system is secured after the site is cleared

Video Patrols

Reduce guard patrol costs by having the operations centre conduct scheduled camera checks of your site for things like closed gates and staff still present.

  • Eliminate costs associated with random guard patrols
  • Leverage off your surveillance system even further to maximise ROI
  • Support escalations to management when staff still present after a set time
  • Ensure particular checks of gates and/or high-value assets

Guard Patrols

Scheduled patrol checks of your site to ensure the site is secure and correct.

  • Ensure an on-site presence to deter potential intruders
  • Ensure all external doors and/or gates are secured
  • Check for any person(s) still on site who may not be authorised or may require assistance.

Remote Actions

Thanks to the speed and connectivity, IP systems enable the operations centre to remotely turn on and off your security system, program users, and open doors. All without having to send a guard to site.

  • Enable remote control of your alarm system by the operations centre even when there is no one on site. Forgot to turn on the system? No problem.
  • Enable user-management and system changes quickly and hassle-free, without having to send a technician to site and incur a callout fee.
  • Enable temporary access to let in contractors or visitors without having a presence on site.

Automatic Reports

Gain an insight into who’s actually using your system, and get answers on who’s first in and last out.

  • Meet compliance and auditing requirements to capture user activity
  • Gain an insight on who is actually using the system
  • Ensure compliance with operating hours and staff accountability

Client Portal

Eliminate the need for and costly expense of on-site servers and software. The ProtegeGX user management portal enables end-user access in real-time for all user management and operational changes.

  • Gain real-time management and control of your security system without the expense and overheads associated with server and software deployment.
  • Create, Modify and Delete users, change schedule times, view reports, control doors, all from an easy to use web-based interface with full audit trail of changes.

Contact Us Today

Get in contact with our friendly team today for more information and to learn more how we can help you.

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